Data Deletion Policy

This page explains how to delete the data WABizHub (operated by Riddhess Infotech & Agro Pvt. Ltd.) holds about you or your business, including data received through Meta / WhatsApp.

Option 1: from the dashboard

• Contacts and messages: Contacts → select → Delete. Deleting a contact removes their conversation and messages.
• WhatsApp connection: Settings → WhatsApp number → remove credentials. The stored access token is deleted immediately.
• Whole workspace: email us (Option 2) and we will delete the workspace and everything in it.

Option 2: by email

Send an email from the address registered on your account to support@riddhessinfotech.com with the subject "Delete my data". Tell us whether you want the whole workspace deleted or only specific data (for example one phone number). We will confirm your identity, complete the deletion within 30 days and send you a confirmation.

End customers

If a business has messaged you through WABizHub and you want your number removed from its lists, reply STOP to that business on WhatsApp (you are marked as opted out immediately) or email us with your phone number; we will delete your contact record from that workspace.

What is deleted

Account details, workspace settings, contacts, tags, conversations, messages and media, chatbot sessions, form submissions, API keys and the encrypted Meta access token. Payment records required by Indian tax law are kept for the statutory period in anonymised form. Backups are purged within 30 days after deletion. Deletion does not entitle you to a refund of any unused balance (see the Refund Policy).

Data received from Meta

If you connected your WhatsApp Business Account through Facebook Login / Embedded Signup, you can also revoke WABizHub's access from your Facebook settings (Settings → Business integrations) or from Meta Business Settings → Integrations. Revoking access stops all further data flow; contact us to delete data already stored.